HELP
Everything to know before you order.
One price
169 MAD per case, delivery included. No fake strike-through prices.
Cash on delivery
In cash, to the courier. Nothing to pay online.
Order & payment
How do I pay?
On delivery, in cash, directly to the courier. You pay nothing online.
Why do you message me on WhatsApp after I order?
Every case is printed to order. We confirm your iPhone model and address before printing, to avoid any mistake.
How do the Duo and the Trio work?
2 cases = 299 MAD, 3 cases = 399 MAD. Mix worlds and models as you like: the price applies automatically in the cart, no code.
Why no strike-through prices at CoverShell?
Because the displayed price is the real price. The Duo and the Trio are our only permanent savings, and our rare offers have a real end date.
Delivery
Is delivery extra?
It's included in the displayed price. The price you see is the price you pay.
Where do you deliver?
We deliver in Casablanca.
How long does it take?
The delivery time is confirmed on WhatsApp when we confirm your order.
The case
How do I find my iPhone model?
Go to Settings › General › About › Model Name.
Is the design embossed?
No. It's printed in HD by sublimation, the surface stays smooth. Colours may vary slightly depending on your screen.
Will the design fade?
Sublimation printing is designed to withstand everyday use, without peeling like a sticker.
Exchanges & returns
I picked the wrong model, what now?
Message us within 7 days of delivery with your order number. If the case hasn't been used, we print the right one, and the new delivery is on us.
My case arrived damaged.
Send us a photo within 48 hours of delivery. Once checked, we replace your case at no cost.
How does an exchange work?
Message us on WhatsApp or from the Contact page. We confirm the next steps, print your new case and deliver it. All the conditions